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RecallGazette

Vehicle problems, recalls & safety intelligence

Mazda CX-5 2017–2020technical service bulletin

Bulletin 02-007-20-3729 · NHTSA communication 10180597 · issued Sep 25, 2020

Technical service bulletin
communication type
Suspension
component
2017–2020
model years
4
vehicle entries

Official summary

Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.