Ford Explorer 2020 — technical service bulletin
Bulletin TSB 20-2345 · NHTSA communication 10181918 · issued Oct 2, 2020
Technical service bulletin
communication type
Power Train
component
2020
model years
3
vehicle entries
Official summary
Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0C48, P0C49, P2B29, P0CFF, P0E1F, P0C4B, P0C4A, P2CF3, P0A06, P0A07, P2D01, P2D00, P2D03, P2D04, P0C73, and/or P2D02 stored in the powertrain control module (PCM). This may be due to the software in the battery energy control module (BECM). To correct the condition, follow the Service Procedure to reprogram the BECM.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.