BMW X5 2019–2021 — technical service bulletin
Bulletin B520620 · NHTSA communication 10182615 · issued Oct 1, 2020
Technical service bulletin
communication type
Equipment
component
2019–2021
model years
6
vehicle entries
Official summary
HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger than specified (2nd row of seats).
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.