Ford Explorer 2020 — technical service bulletin
Bulletin SSM 49378 · NHTSA communication 10184627 · issued Dec 4, 2020
Technical service bulletin
communication type
Equipment
component
2020
model years
1
vehicle entries
Official summary
Some 2020 Explorer Base vehicles equipped with blind spot information system (BLIS) and class III trailer tow package 52T may exhibit an illuminated BLIS indicator and/or inability to turn the BLIS system off. This may be due to the software in the instrument panel cluster (IPC). To correct the condition, perform a programmable module installation (PMI) on the IPC using the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.