Ford Explorer 2016–2019 — technical service bulletin
Bulletin 20N11 · NHTSA communication 10184654 · issued Dec 8, 2020
Technical service bulletin
communication type
Equipment
component
2016–2019
model years
4
vehicle entries
Official summary
On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.