Ford Flex 2016–2019 — technical service bulletin
Bulletin TSB 20-2427 · NHTSA communication 10184779 · issued Dec 23, 2020
Technical service bulletin
communication type
Equipment
component
2016–2019
model years
4
vehicle entries
Official summary
Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To correct the condition, follow the Service Procedure steps to reapply adhesive tape to the front door trim panel.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.