Mazda CX-5 2019 — technical service bulletin
Bulletin CSP08a · NHTSA communication 10185176 · issued Dec 15, 2020
Technical service bulletin
communication type
Electrical System
component
2019
model years
1
vehicle entries
Official summary
CSP08 - NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â  2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM: As a way to show our commitment to customer satisfaction and loyalty and to differentiate the launch of the 2019 Mazda CX-5 Signature SKYACTIV-D, Mazda designed the "2019 CX-5 Signature SKYACTIV-D Zero Cost Maintenance Program". This program was announced to all dealers prior to the sale of the 2019 CX-5 Diesel. Unfortunately, some customers were charged by Mazda dealerships for their scheduled maintenance services. This CSP08 was created as a reminder for dealers to easil
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.