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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti JX35 2013–2016technical service bulletin

Bulletin ITB17-007a · NHTSA communication 10185377 · issued Dec 21, 2020

Technical service bulletin
communication type
Electrical System
component
2013–2016
model years
24
vehicle entries

Official summary

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï · Repair orders opened after this bulletinâ s published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454. ï · Please discard all previous versions of ITB17-007.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.