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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Ecosport 2020technical service bulletin

Bulletin SSM 49426 · NHTSA communication 10186563 · issued Jan 5, 2021

Technical service bulletin
communication type
Equipment
component
2020
model years
23
vehicle entries

Official summary

Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.