Ford Fusion 2019 — technical service bulletin
Bulletin SSM 49486 · NHTSA communication 10186625 · issued Jan 22, 2021
Technical service bulletin
communication type
Equipment
component
2019
model years
4
vehicle entries
Official summary
Some 2019 Ranger and Fusion vehicles may exhibit a symptom of the climate control features missing on the touchscreen after updating the SYNC software. To correct this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop Manual, Section 415-00 > General Procedures > SYNC Module Programming. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.