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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti Q50 2020–2021technical service bulletin

Bulletin ITB19-029a · NHTSA communication 10186793 · issued Jan 27, 2021

Technical service bulletin
communication type
Electrical System
component
2020–2021
model years
8
vehicle entries

Official summary

TELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti InTouch Servicesâ ¢ subscription the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. ï A tabl

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.