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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler Pacifica 2020technical service bulletin

Bulletin 08-015-21 · NHTSA communication 10187138 · issued Jan 29, 2021

Technical service bulletin
communication type
Electrical System
component
2020
model years
12
vehicle entries

Official summary

Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.