Dodge Caravan 2012–2017 — technical service bulletin
Bulletin 23-030-20 REV. A · NHTSA communication 10187682 · issued Dec 5, 2020
Technical service bulletin
communication type
Equipment
component
2012–2017
model years
6
vehicle entries
Official summary
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.