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RecallGazette

Vehicle problems, recalls & safety intelligence

Mazda CX-3 2016–2020technical service bulletin

Bulletin CSP05c · NHTSA communication 10188042 · issued Feb 19, 2021

Technical service bulletin
communication type
Equipment
component
2016–2020
model years
21
vehicle entries

Official summary

MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 3

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.