Jeep Grand Cherokee 2013–2014 — technical service bulletin
Bulletin 08-049-13 · NHTSA communication 10189194 · issued Jun 29, 2013
Technical service bulletin
communication type
Back Over Prevention
component
2013–2014
model years
2
vehicle entries
Official summary
RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.