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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Allure 2000–2010technical service bulletin

Bulletin 15-NA-079 · NHTSA communication 10190512 · issued Dec 1, 2015

Technical service bulletin
communication type
Electrical System
component
2000–2010
model years
60
vehicle entries

Official summary

OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles t

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.