Ford Ecosport 2020 — technical service bulletin
Bulletin SSM 49748 · NHTSA communication 10191100 · issued Apr 22, 2021
Technical service bulletin
communication type
Equipment
component
2020
model years
1
vehicle entries
Official summary
Some 2020 EcoSport vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. To resolve this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop Manual (WSM), Section 415-00 > General Procedures > SYNC Module à  à  APIMà  Programming. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.