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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti G37 2009–2014technical service bulletin

Bulletin ITB13027 · NHTSA communication 10192220 · issued Jul 25, 2013

Technical service bulletin
communication type
Vehicle Speed Control
component
2009–2014
model years
6
vehicle entries

Official summary

SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.