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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti G37 2009–2014technical service bulletin

Bulletin ITB14023 · NHTSA communication 10192357 · issued Apr 30, 2014

Technical service bulletin
communication type
Equipment
component
2009–2014
model years
6
vehicle entries

Official summary

SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced. - If the convertible top does not sink further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly is OK. NOTE: This instruction supersedes the previous 15 mm measurement threshold specified in S

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.