Ford C-Max 2013–2021 — technical service bulletin
Bulletin TSB 21-2152 · NHTSA communication 10194434 · issued May 18, 2021
Technical service bulletin
communication type
Equipment
component
2013–2021
model years
37
vehicle entries
Official summary
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
Vehicles covered
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2015 Ford C-Max
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2015 Ford Edge
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2014 Ford Escape
- 2015 Ford Escape
- 2016 Ford Escape
- 2017 Ford Escape
- 2018 Ford Escape
- 2019 Ford Escape
- 2013 Ford Fusion
- 2014 Ford Fusion
- 2015 Ford Fusion
- 2016 Ford Fusion
- 2013 Ford Fusion Energi
- 2014 Ford Fusion Energi
- 2015 Ford Fusion Energi
- 2016 Ford Fusion Energi
- 2013 Ford Fusion Hybrid
- 2014 Ford Fusion Hybrid
- 2015 Ford Fusion Hybrid
- 2016 Ford Fusion Hybrid
- 2013 Ford Transit Connect
- 2014 Ford Transit Connect
- 2015 Ford Transit Connect
- 2016 Ford Transit Connect
- 2017 Ford Transit Connect
- 2018 Ford Transit Connect
- 2019 Ford Transit Connect
- 2020 Ford Transit Connect
- 2021 Ford Transit Connect
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.