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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Explorer 2020technical service bulletin

Bulletin CSR 515 · NHTSA communication 10194523 · issued May 27, 2021

Technical service bulletin
communication type
Visibility
component
2020
model years
2
vehicle entries

Official summary

Ford Motor Company has determined certain 2020 Model Year Ford F-150, F-Super Duty and Explorer vehicles with a Ford factory-installed backup camera fail to conform to Federal Motor Vehicle Safety Standard number 111 - Rear Visibility. Contact your local Ford dealer to schedule a service date to perform the recall. Refer to the included communication from Ford for additional information. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.