Mazda CX-3 2016–2021 — technical service bulletin
Bulletin 09-014-21-3802 · NHTSA communication 10194654 · issued May 24, 2021
Technical service bulletin
communication type
Unknown OR Other
component
2016–2021
model years
6
vehicle entries
Official summary
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are caught between the cowl grille and the windshield, deep scratches can lead to a crack in the windshield. To prevent this concern in the future, the cowl grille will be modified to reduce the pressure to the windshield.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.