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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Escape 2021technical service bulletin

Bulletin SSM 49913 · NHTSA communication 10198656 · issued Jun 28, 2021

Technical service bulletin
communication type
Equipment
component
2021
model years
2
vehicle entries

Official summary

Some 2021 Escape/Corsair vehicles may exhibit a concern where the climate control temperature setting is no longer displayed on the SYNC touchscreen. To correct this condition, run the APIM configuration application on the Ford Diagnostic and Repair System (FDRS) scan tool. Refer to the Workshop Manual, Section 415-00. For claiming, use causal part number 14G371 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.