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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Expedition 2015–2020technical service bulletin

Bulletin SSM 50154 · NHTSA communication 10201606 · issued Sep 27, 2021

Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2015–2020
model years
28
vehicle entries

Official summary

Some 2018-2020 Expedition/Navigator, 2015-2020 F150 and 2017-2020 F-Super Duty vehicles equipped with power running boards (PRB) may exhibit a condition where the PRBs are disabled, changing the feature menu setting from Auto to Off mode in the instrumental panel cluster (IPC), DTC U3003:16 stored in the running board control module (RBM) and with or without an illuminated charging system indicator lamp. This may be due to a low battery voltage event or a fully discharged battery. To correct this condition, inspect the charging system and correct the low battery voltage event. Refer to Worksho

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.