Ford Explorer 2020–2021 — technical service bulletin
Bulletin TSB 21-2293 · NHTSA communication 10201619 · issued Sep 6, 2021
Technical service bulletin
communication type
Equipment
component
2020–2021
model years
4
vehicle entries
Official summary
Some 2020-2021 Explorer/Aviator hybrid vehicles may exhibit a brake pedal pulsation or vibration when the brakes are applied. The customer may state that the anti-locking brake system (ABS) system is activating without any indicators on the instrument panel cluster (IPC). This may be due to the regenerative braking software in the ABS module. To correct the condition, follow the Service Procedure Steps to perform a coordinated flash on the powertrain control module (PCM) and ABS module.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.