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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti Q50 2018–2019technical service bulletin

Bulletin PC838 - R1912 Ca · NHTSA communication 10202178 · issued Aug 27, 2021

Technical service bulletin
communication type
Visibility
component
2018–2019
model years
12
vehicle entries

Official summary

R1912 Rear Visibility System Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1912). If the VIN displays QA campaign ID PC838, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documente

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.