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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Transit Connect 2014–2020technical service bulletin

Bulletin TSB 21-2379 · NHTSA communication 10202862 · issued Oct 29, 2021

Technical service bulletin
communication type
Equipment
component
2014–2020
model years
7
vehicle entries

Official summary

Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning (HVAC) case allowing water to drip from the case when the air conditioning (A/C) is operating. To correct the condition, follow the Service Procedure steps to reseal the HVAC case.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.