Mazda CX-5 2013–2021 — technical service bulletin
Bulletin 09-033-21-3847 · NHTSA communication 10203728 · issued Nov 10, 2021
Technical service bulletin
communication type
Structure
component
2013–2021
model years
14
vehicle entries
Official summary
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.