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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Ecosport 2017–2020technical service bulletin

Bulletin SSM 50251 · NHTSA communication 10203841 · issued Nov 2, 2021

Technical service bulletin
communication type
Unknown OR Other
component
2017–2020
model years
60
vehicle entries

Official summary

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concer

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.