Infiniti Q50 2020–2022 — technical service bulletin
Bulletin ITB21-026 · NHTSA communication 10206345 · issued Dec 3, 2021
Technical service bulletin
communication type
Electrical System
component
2020–2022
model years
10
vehicle entries
Official summary
SOFTWARE UPDATE FOR CLOCK INCORRECT IF YOU CONFIRM One or more of the following occurs: ï · The clock resets to 1:00. ï · The clock changes 4-6 hours ahead of actual time. ï · Set Clock Manually icon is grayed out. ACTION 1. Confirm that the Infotainment software version is not 4710. See Check Software Version on page 3. 2. If the Infotainment software version is not 4710, perform Update AV Control Unit starting on page 5. 3. Manually set the clock time and date to complete the infotainment update.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.