Ford Explorer 2011–2022 — technical service bulletin
Bulletin SSM 50379 · NHTSA communication 10207049 · issued Jan 7, 2022
Technical service bulletin
communication type
Visibility
component
2011–2022
model years
22
vehicle entries
Official summary
Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to replacing the motor. Refer to Workshop Manual (WSM), Section 501-17, Pinpoint Test A for 2011-2016 and Pinpoint Test B for 2017-2022 for identifying the source of the water leak.
Vehicles covered
- 2011 Ford Explorer
- 2012 Ford Explorer
- 2013 Ford Explorer
- 2014 Ford Explorer
- 2015 Ford Explorer
- 2016 Ford Explorer
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2020 Ford Explorer
- 2021 Ford Explorer
- 2022 Ford Explorer
- 2013 Ford Explorer Police Intercept
- 2014 Ford Explorer Police Intercept
- 2015 Ford Explorer Police Intercept
- 2016 Ford Explorer Police Intercept
- 2017 Ford Explorer Police Intercept
- 2018 Ford Explorer Police Intercept
- 2019 Ford Explorer Police Intercept
- 2020 Lincoln Aviator
- 2021 Lincoln Aviator
- 2022 Lincoln Aviator
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.