Ford F-150 2021 — technical service bulletin
Bulletin TSB 22-2060 · NHTSA communication 10208345 · issued Feb 24, 2022
Technical service bulletin
communication type
Electrical System
component
2021
model years
1
vehicle entries
Official summary
Some 2021 F-150 vehicles built on or before 22-Jul-2021 at the Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at the Kansas City Assembly Plant and Mustang Mach-E vehicles built on or before 07-Jul-2021 may exhibit FordPass and connected vehicle issues such as: FordPass will not connect, FordPass remote commands inoperative, cannot activate FordPass, connectivity settings unavailable on SYNC touchscreen and/or Professional Technician System (PTS) connected vehicle data not available or not updating. This may be due to a software issue with the gateway module (GWM). To
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.