RAM 1500 2013 — technical service bulletin
Bulletin 08-027-13 · NHTSA communication 10215806 · issued Apr 6, 2013
Technical service bulletin
communication type
Seats
component
2013
model years
5
vehicle entries
Official summary
This Bulletin involves updating the Memory Seat Module (MSM) software. A customer may experience an Intermittent message ?Memory recall not available? without pressing the memory seat button. On further inspection the technician will not find anyDTC. After updating the software in the MSM the only time your will see ?Memory recall not availably-Vehicle not in park? is when the vehicle is out of park and the Memory seat button is pressed.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.