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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler Town and Country 2011–2014technical service bulletin

Bulletin 24-004-14 REV. A · NHTSA communication 10217716 · issued Jul 22, 2014

Technical service bulletin
communication type
Electrical System
component
2011–2014
model years
10
vehicle entries

Official summary

Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.