Mercedes-Benz Sprinter 1500 2018–2021 — technical service bulletin
Bulletin LI54.21-N-075296 · NHTSA communication 10222473 · issued Sep 13, 2022
Technical service bulletin
communication type
Electrical System
component
2018–2021
model years
16
vehicle entries
Official summary
Complaint Customer purchased pre-owned MY18-21 ex-Amazon Sprinter (SA code Z3A) and does not want Amazon specific Parameterizable Special Module (PSM) functions (driver alert, idle shutdown, radio mute, etc). IMPORTANT NOTES: â ¢ Digital rear view display will no longer operate after Amazon specific PSM software is removed! â ¢ MY18 will show the reverse camera image on the Audio 15 screen. â ¢ MY19-21 will lose reverse camera functionality completely! Cause Strategic fleet customer removed the OEM rear view mirror with integrated reverse camera display to install an aftermarket digital rear v
Vehicles covered
- 2018 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 1500
- 2020 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 1500
- 2018 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 2500
- 2020 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 2500
- 2018 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 3500
- 2020 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 3500
- 2018 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter 4500
- 2020 Mercedes-Benz Sprinter 4500
- 2021 Mercedes-Benz Sprinter 4500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.