Jeep Cherokee 2015–2016 — technical service bulletin
Bulletin 04589243 · NHTSA communication 10223864 · issued Sep 21, 2016
Technical service bulletin
communication type
Structure
component
2015–2016
model years
2
vehicle entries
Official summary
Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.~
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.