RAM Promaster 2019–2020 — technical service bulletin
Bulletin 9004306 · NHTSA communication 10223882 · issued Oct 7, 2020
Technical service bulletin
communication type
Structure
component
2019–2020
model years
2
vehicle entries
Official summary
HANDLE, Sliding Door, With Cable (External) For a concern of broken external handle on the latch cable attachment, please review opening effort and inspect latch cable routing and take pictures of the latch cable routing and inner side of the handle before removing the broken handle. Please contact FCA Redacted Content to setup part return for analysis If no response in 15 minutes, proceed with repair. Please send pictures to the following: FCA Redacted Content
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.