RAM 2500 2017 — technical service bulletin
Bulletin 9003808 · NHTSA communication 10224903 · issued Oct 25, 2017
Technical service bulletin
communication type
Equipment
component
2017
model years
4
vehicle entries
Official summary
Rocker Arm If normal diagnosis has led to a broken rocker arm, please replace all 12 rockers. Contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271) to arrange a fast track return for the parts. Cummins engineering is currently investigating the root cause to this condition and would like to get these parts back for analysis.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.