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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2013–2020technical service bulletin

Bulletin TSB 22-2396 · NHTSA communication 10225458 · issued Oct 25, 2022

Technical service bulletin
communication type
Power Train
component
2013–2020
model years
46
vehicle entries

Official summary

Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.