RAM 3500 2017–2021 — technical service bulletin
Bulletin 9100062 · NHTSA communication 10225949 · issued Sep 6, 2022
Technical service bulletin
communication type
Wheels
component
2017–2021
model years
5
vehicle entries
Official summary
Bed Step If you are installing the AH level or older Bed Step kit on a D2 3500 truck, then also order two units of washer 06508010AA. Reference I-sheet K6862947AC from the bed step kit, page 2, graphic 2. Washers are to be installed on bolts D, between the bed step A and vehicle. Note washers are not required with AH level or older kits installed on DJ 2500 trucks, or with AI or newer level bed steps.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.