RAM 1500 2021–2022 — technical service bulletin
Bulletin 9100087 · NHTSA communication 10227678 · issued Oct 5, 2022
Technical service bulletin
communication type
Power Train
component
2021–2022
model years
2
vehicle entries
Official summary
Electronic Shift Module Customer is unable to shift the vehicle out of PARK - ESM (Electronic Shift Module) rotary knob is stuck in PARK position. Technician observes the vehicle is setting DTC s in the ESM, P0928-00 (ESM detects an internal error with the BTSI Solenoid) and P0705 (ESM controller detects an error with the internal shifter position sensor). Vehicles equipped with one of the following ESM part numbers (68171964AI, 68171965AK, 68517473AA, 68517474AA) with stored or active DTCs listed above should receive replacement shifter part numbers, 68517473AB (without transfer case switch)
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.