Chrysler Pacifica 2018–2020 — technical service bulletin
Bulletin 08-009-23 · NHTSA communication 10231779 · issued Jan 14, 2023
Technical service bulletin
communication type
Back Over Prevention
component
2018–2020
model years
3
vehicle entries
Official summary
UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Lost radio presets. High pitch chime noise. Contact list not loading. Remote app inoperative. High pitch squeal, pop or humming sound coming from all of the speakers. Backup camera gridlines missing. Radios resets when a wireless connectivity paired phone receives two text messages one after a
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.