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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler 300 2019–2020technical service bulletin

Bulletin 08-038-23 · NHTSA communication 10231815 · issued Jan 31, 2023

Technical service bulletin
communication type
Back Over Prevention
component
2019–2020
model years
29
vehicle entries

Official summary

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.