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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford F-250 SD 2023technical service bulletin

Bulletin SSM 51501 · NHTSA communication 10233890 · issued Mar 24, 2023

Technical service bulletin
communication type
Electrical System
component
2023
model years
4
vehicle entries

Official summary

Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple CarPlay/Android Auto running on the center display screen. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disable Apple CarPlay/Android Auto and send another activation request. The customer should get the activation request in the following ignition cycle. Inform customers tha

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.