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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford F-150 2021–2023technical service bulletin

Bulletin SSM 51518 · NHTSA communication 10233923 · issued Mar 29, 2023

Technical service bulletin
communication type
Electrical System
component
2021–2023
model years
3
vehicle entries

Official summary

Some 2021-2023 F-150 vehicles equipped with minor feature codes HKRAC (8 inch instrument panel cluster (IPC) screen) and HKCAA (SYNC without navigation) may exhibit a condition where the compass direction indication is stuck or not updating correctly in the IPC. To confirm a vehicle is built with minor feature codes HKRAC and HKCAA, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to a software concern in the instrument panel cluster (IPC). Engineering is currently workin

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.