Ford Fusion 2010–2012 — technical service bulletin
Bulletin TSB 23-2098 · NHTSA communication 10234103 · issued Apr 7, 2023
Technical service bulletin
communication type
Hybrid Propulsion System
component
2010–2012
model years
12
vehicle entries
Official summary
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control module (BECM) and the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the BECM and PCM.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.