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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford F-150 2023technical service bulletin

Bulletin TSB 23-2121 · NHTSA communication 10234594 · issued Apr 12, 2023

Technical service bulletin
communication type
Electrical System
component
2023
model years
1
vehicle entries

Official summary

Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software le

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.