RAM 1500 2022–2023 — technical service bulletin
Bulletin 0807923 · NHTSA communication 10236903 · issued Apr 4, 2023
Technical service bulletin
communication type
Electrical System
component
2022–2023
model years
6
vehicle entries
Official summary
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen when Home Screen
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.