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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz Sprinter 1500 2019technical service bulletin

Bulletin LI54.21-N-076195 · NHTSA communication 10237246 · issued May 8, 2023

Technical service bulletin
communication type
Electrical System
component
2019
model years
4
vehicle entries

Official summary

Complaint Some MY2019 Amazon Sprinters have a customer-specific 'Driver Alert' Parameterizable Special Module (PSM) software that monitors signals from multiple sensors and outputs audible and visual feedback if the proper parking procedure has not been performed by the driver. This customer-specific software was developed and approved by Mercedes-Benz and Amazon to enhance driver and pedestrian safety based on Amazon's specific customer use case. Amazon Driver Alert PSM software works in parallel with, and does NOT supersede or interfere with any Mercedes- Benz Recalls or Service Campaigns. A

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.