Ford Mustang Mach E 2021 — technical service bulletin
Bulletin 23B28 · NHTSA communication 10237454 · issued May 23, 2023
Technical service bulletin
communication type
Back Over Prevention
component
2021
model years
1
vehicle entries
Official summary
Certain 2021 Model Year Mustang Mach E Gateway Module Reprogramming In all the affected vehicles, the Gateway Module (GWM) may have lost internet connection after an OTA update. This may cause the vehicle to display a No Driver Logged message on the screen
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.